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At GiveCampus, support and success go hand in hand

All GiveCampus Partners get free access to our award-winning support team that offers fast, tactical assistance when it matters most. Subscribers to our Professional and Enterprise Editions also enjoy access to their own dedicated Partner Success lead who provides strategic advice.

Read rave reviews from real GiveCampus users

Enjoy fast, friendly support on your busiest giving days—and every day

With industry-leading average response times and a near-perfect partner satisfaction score, you can count on GiveCampus support to provide the answers you need when you need them—day or night.

13 mins

Average first response time

4 mins

Average first-reply time on GivingTuesday ’23

97%

Partner satisfaction score

Meet the fundraising experts who head up our Partner Success and Support teams

Photo of Felicity Meu

Felicity Meu

Head of Partner Success

Felicity joined GiveCampus after nine years at Stanford University as the Director of Next Generation Giving. She leverages deep industry knowledge and a passion for philanthropy to support our community.
Ryan Riddle

Ryan Riddle

Senior Director of Partner Operations

Ryan brings over ten years of experience in building operations and support teams at SaaS, consumer, retail, and edtech startups to guide our partner operations strategy and support our community.
Casey Fish, Partner Success Manager.

Casey Fish

Partner Success Manager

Prior to GiveCampus, Casey held director-level roles in communication and annual giving at the University of Hartford and San Francisco State University.
Troy Steinmetz

Troy Steinmetz

Manager of Partner Success

Troy spent over nine years in development at Stanford University and worked as a fundraising consultant before joining GiveCampus.
Casey Fish, Partner Success Manager.

Erin Cauley

Partner Operations Manager

Before joining GiveCampus, Erin spent two years teaching public school in North Carolina. She then transitioned to the Ed Tech industry, where she gained valuable experience in account management and customer support. Erin combines her background in education and technology to effectively support our community and enhance operational success for our partners.

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Breaking Records and Empowering Generosity: GiveCampus Celebrates GivingTuesday 2023

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Who is Staffing the Support Inbox @givecampus.com?

When you partner with GiveCampus, you get more than just a fundraising solution—you also get timely support from experienced educational fundraising experts who want you and your school to succeed.