At GiveCampus, support and success go hand in hand
All GiveCampus Partners get free access to our award-winning support team that offers fast, tactical assistance when it matters most. Subscribers to our Professional and Enterprise Editions also enjoy access to their own dedicated Partner Success lead who provides strategic advice.
Read rave reviews from real GiveCampus users
"GiveCampus has been a perfect partner for over 5 years"
The customer service is second to none. While building my giving day campaigns, I truly felt like my GiveCampus partner was working WITH me to make it a success, of which mine was theirs. GiveCampus has been a perfect partner for over 5 years now. GiveCampus allows me to coordinate online fundraising across an entire university’s worth of constituents and their fundraising needs.
Jake D
“The customer service is excellent”
Sean M.
“Teamwork Makes the Dream Work”
Jessica P.
“A user-friendly tool for big impact”
Kara M.
“Does it all!”
Brittany B.
“Best of the Best”
Joe K.
“Exceptional Customer Service”
Susan G.
“GiveCampus is a Great Partner”
Samantha B.
“GiveCampus is exceptional!”
Aimee S.
Enjoy fast, friendly support on your busiest giving days—and every day
With industry-leading average response times and a near-perfect partner satisfaction score, you can count on GiveCampus support to provide the answers you need when you need them—day or night.
13 mins
Average first response time
4 mins
Average first-reply time on GivingTuesday ’23
97%
Partner satisfaction score
Meet the fundraising experts who head up our Partner Success and Support teams
Felicity Meu
Head of Partner Success
Felicity joined GiveCampus after nine years at Stanford University as the Director of Next Generation Giving. She leverages deep industry knowledge and a passion for philanthropy to support our community.
Ryan Riddle
Senior Director of Partner Operations
Ryan brings over ten years of experience in building operations and support teams at SaaS, consumer, retail, and edtech startups to guide our partner operations strategy and support our community.
Casey Fish
Partner Success Manager
Prior to GiveCampus, Casey held director-level roles in communication and annual giving at the University of Hartford and San Francisco State University.
Troy Steinmetz
Manager of Partner Success
Troy spent over nine years in development at Stanford University and worked as a fundraising consultant before joining GiveCampus.
Erin Cauley
Partner Operations Manager
Before joining GiveCampus, Erin spent two years teaching public school in North Carolina. She then transitioned to the Ed Tech industry, where she gained valuable experience in account management and customer support. Erin combines her background in education and technology to effectively support our community and enhance operational success for our partners.
BlOG POST
Breaking Records and Empowering Generosity: GiveCampus Celebrates GivingTuesday 2023
Discover the impact of GivingTuesday 2023 with GiveCampus—$25.1 M raised, impressive donor engagement, and 100 percent uptime. Plus, explore key takeaways around donor behavior.
BLOGPOST
Who is Staffing the Support Inbox @givecampus.com?
When you partner with GiveCampus, you get more than just a fundraising solution—you also get timely support from experienced educational fundraising experts who want you and your school to succeed.
